Asking Questions

Got questions? You can ask about the lesson topics, Scrivener issues you’re having with your own projects, or how to approach writing different types of content in Scrivener.

There are two ways to ask questions: lesson comments and the Facebook class page.

Lesson Comments

Adding a Comment

Each lesson page has a comment section at the bottom. Simply type your question in the box and click Post Comment.

posting comments

Adding an Image

Screenshots are a great way to show me exactly what you’re talking about or to show me how you have things set up in your own project. (If you don’t know how to take a screenshot, check out the “Capturing Screenshots” lesson.) To include a screenshot with your comment, click the Choose File button and select an image file from your computer. File must be no larger than 128MB (if it is, you’ll get a weird error that I have no control over). If your file is larger than 128MB, you’ll need to resize it before attaching to your comment.

The image will display in the comment as a thumbnail.

TIP: Previewer on the Mac is good for adjusting file sizes. In Finder, double-click the image to open it, then go to Tools>Adjust Size and adjust the height or width. Changing the longest side between 800-1200 pixels should do the trick. You can see the new file size in the Resulting Size pane at the bottom.

Viewing an Attachment

To view an image attached to a comment, click the image. The full-size image appears in a new tab on your browser.

Subscribing to Comments

To be notified when I—or another student—comment on the lesson, select the “Subscribe to comments via email” checkbox before posting your comment. You can unsubscribe from future comments at any time.

Searching Comments

To search the existing comments for a topic, use Edit>Find to search the lesson page. The search box usually opens in the upper right corner of the page, but may differ depending on your browser. Or you can scroll through the comments.

Facebook Group

For a more social alternative to lesson comments—or to ask more general Scrivener questions—there is also a private Facebook group where all enrolled students can ask questions (and post images). If you’re enrolled in the course and would like to join, click here and then click the Join Group button. An administrator will verify your enrollment and then add you to the group.

3 thoughts on “Asking Questions”

  1. Mark Anderson says:

    Gwen,
    Is there a way to see comments posted by others without having to add comments of my own? Thanks. Enjoying the course thus far.

    1. Hi, Mark. This class is new, so you’re the first commenter! You should be able to see everyone’s comments on a lesson, there just weren’t any yet. 🙂

  2. Mark Anderson says:

    Thank you, Gwen!

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